Frequently Asked Questions
How long is the order processing time?
You will surprise order is generally fulfilled within the day unless otherwise stated when we are out of stock & this should be made known to you before you place an order.
How do I make an exchange?
If you receive a wrong item due to our mistake, rest assure the correct item will be delivered, or in the worst case when we run out of stock and item cannot be fulfilled, we will return back your money.
What kinds of payment methods do you accept?
Credit Cards or online payment such as Paypal.
Our Assurance To Our Customers
Once payment is made, it is our duty to fulfill the order at all costs even if it means replenishing the item at higher cost or replacing something of higher value or quality. If order cannot be fulfilled, we will return your money.
Our Reputation Matters
As a Singapore-based company well known for high integrity, efficiency & reliability, we value our reputation much more than anything else. We guarantee replacing something of higher value or quality due to unforeseen circumstance or money back if order is not fulfilled, always !